Search not working in Outlook?

Below you will find the steps to force the Search/Spotlight app to re-index Outlook.

Quit Outlook completely by click on Outlook Menu > Quit Outlook and then try the following steps

1. Choose Apple menu > System Preferences, then click Spotlight.
2. Click the Privacy tab
3. In Finder:
4. On the Go menu click Go to Folder...
5. Copy and paste the following location into the "Go to the folder:" dialog box and click Go:

            ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/

4. Drag the ‘Main Profile’ folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.

Note: You must perform this step for any additional profile folders you may have. See the following article from Apple to learn more: https://support.apple.com/en-us/HT201716

As always if you need any assistance or have any issues with these steps, please don’t hesitate to submit a Zendesk ticket.